Support-EN

How to use the BerlinCard?

→ Browse the BerlinCard website or the BerlinCard app for interesting offers
→ Choose an accompaniment of your choice
→ On the spot you show your BerlinCard before using the services
→ As a rule, you can use the offers anytime and as often as you like

What are the advantages of the BerlinCard?

→ Great ideas for your free time – from bowling, restaurants, theaters, concerts, sports or wellness trips: The all-round program of the BerlinCard offers a suitable offer for almost all interests.
→ Savings up to 50% – More than 90% of the offers include the 2-for-1 option, ie for 2 services you only pay the price of one service.
→ Ideal as a gift – Upon request, we will ship the BerlinCard in our high-quality gift packaging, so that this versatile source of ideas can also be presented noble.

How do I contact BerlinCard customer service?

→ For inquiries, hints, suggestions for new providers or problems with the BerlinCard, you can always contact the customer service of the BerlinCard. Your request will be i.d.R. processed and answered within 2 working days. Here you can leave your message:

Kontakt

→ For written requests you can use the following address:

Berlin Card

Hinz & Ross GmbH

Road 52 80
13125 Berlin

Owner: Patrick Ross & René Hinz

→ Or contact us directly by email: kontakt@berlin-card.net

For an urgent request you can reach us by phone:

Patrick Ross: 0176 55 383 171

René Hinz: 0178 443 1 442

What functions does the BerlinCard app offer?

→ Location: By location, you can immediately view the surrounding BerlinCard offers and you by means of the map eg. lead directly to the nearest BerlinCard restaurant.

→ Category filter: The filter option allows you to show only the offer of one or more categories that you would like to search for. This preserves the overview.

→ Detailed description of the offers: Click on the respective offer preview to get to the detail menu. Here you will learn more about the offer and the respective provider.

Do you also need the BerlinCard as a plastic card in addition to the BerlinCard app?

Yes, because without the presentation of the actual BerlinCard offer providers no discounts. You can order the BerlinCard online at the following link:

https://www.berlin-card.net/berlincard-bestellen/